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TOURS GENERAL CONDITIONS

Last update: September, 2016


The contract is regulated by the International Rules governing travelling and particularly by the article 90/314/CE.


1) once you have decided on one of our Tours please read carefully our terms, rules and conditions, register (obligatory) filling every part of our form. The same will have validity only upon the date of the last update reported on top of the page.
a) deposit payment of 750 Euro
b) payment of balance of the trip 60 days prior to departure
c) our final e-mail confirmation

2) we reserve the right to alter our Tour itineraries due to conditions beyond our control or eventual cancellation for inclement weather

3) in the remote case we have to cancel our Tour we will either propose an alternative solution or you will be refunded in full (just our Tour cost, not your airline tickets or other extras)

4) all participants should follow common rules of prudence and diligence; participants are personally responsible for all eventual damages created towards the organisation for their misbehaviour and for his/her personal health

5) eventual particular needs will be satisfied only if communicated before your departure and only if realizable

6) its is obligatory that you carry your personal Australian, U.S., UK etc... (or local) insurance. For any kind of controversy the place of jurisdiction will be the residence of the organisation

7) every client has to provide us with some kind of proof OR CONFIRM US that is well insured for outdoor acitivities/holiday activity at their place of origin

8) you have to make sure that your persona travel insurance covers also outdoor activity/sport, including cycling

9) upon registration, please provide us an insurance number and the name of the insurance and the insurance emergency number as well. If NOT we need you to sign a disclaimer stating that Lake Como Cycling will not be responsible for any accident (either third party is involved or not)

10) unless your guide/the leader of the group, not intentionally, brakes the rules of traffic creating arm to clients, we are not responsable at all for any accident that you may have during the ride



Refund of your deposit or refund of the cost of our tour

90+ days prior to your departure: 250 Euro administrative fee
61-90 days prior to your departure: entire loss of your deposit
30-44 days prior to your departure: 100% of the trip price but you may apply 50% of your payment to a future trip
15-29 days prior your departure: 100% of the trip price but you may apply 25% of your payment to a future trip
0-14 days prior your departure: 100% of the trip price

- you may transfer your trip deposit to another Tour in the same season up to 90 days before your original departure



Liability policy: Lake Como Cycling is not liable for bodily injury or property damage as a result of (but not limited to) participants' physical exertion. Lake Como Cycling is also not liable for property damage or bodily damage as a result of forces of nature; travel by plane, train, auto, bike, boat or other transportation. Lake Como Cycling is not liable for accidents caused by consumption of alcoholic beverages; civil unrest; terrorism; breakdown of equipment; high altitude; lack of or limited access to medical attention in remote locations; and the adequacy of medical attention once provided. Lake Como Cycling is also not liable for expenses not specified as included in the trip, but which may be required to get to or from a trip start or end. Lake Como Cycling reserves the right to make route and hotel modifications as necessary for the comfort and safety of participants. Lake Como Cycling may take photographs or make film records of its trips for promotional and commercial use, as well as approving such use by third parties without financial remuneration.

A day ride or a rental scheduled much in advance (to secure availability!) cannot be refunded with just a short notice.

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